Office Policies

Close up of traditional Chinese medicine pulse diagnosis on a person's wrist.

Appointments & Cancellation:

Services are available by appointment only. If you must cancel your appointment, we require a 24-hour verbal notice to avoid charges for a missed appointment.


All payment is due at every office visit at the time of service. We do not bill monthly nor can treatment plans be paid in advance. Our office is set up for direct pay only. We accept cash, checks, and debit or credit cards including Visa and Mastercard.

Vector image of Visa and Mastercard logos.

Managing Payments With Insurance:

If your health insurance policy covers acupuncture, you may only be responsible for a small co-pay or no co-pay at all. However due to several coverage and reimbursement limitations and restrictions for acupuncture services imposed by most health insurance policies, in general we will not accept insurance for payment nor directly bill insurance on your behalf. More commonly, at each visit we provide you with a medical invoice called a "superbill" that you'll use to begin the claim process directly with your insurer and request from them direct reimbursement of the fees you paid to our office. For more information, please contact us.


Acupuncture Therapeutics of Stanislaus County (ATOSC) is committed to maintaining patient confidentiality at all times as mandated by State and Federal law. Your records and information will be shared only when necessary to provide care and services, or when required or permitted by law, or when you provide written authorization to share with other professionals or people.

Excessive Noise:

ATOSC is committed to providing a peaceful environment that is conducive to healing as well as pleasant to everyone. We request that you please be mindful of making excessive and loud noise in our office, including keeping your voice low during conversations and turning off your cell phone ringer.

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